30 days, to decide.
If an organisation piece is not right for your space, return it within 30 days of delivery in its original condition for a refund.
How it works
- Contact us
Send a note to with your order number and the item you would like to return.
- Prepare the parcel
Pack the product securely in its original protective packaging where possible.
- Send it back
Use the return instructions supplied by support and keep your proof of postage.
- Refund
Refunds are processed after the returned item has been received and checked.
What counts as 'original condition'?
Unused, clean, complete, and returned with any supplied components or protective packaging.
Can I exchange instead of refund?
If inventory is available, support can advise on exchange options.
What about assembled pieces?
Return items complete, clean, and safely packed so they arrive without transit damage.
Do you supply replacement parts?
Availability depends on the product. Contact support with the order number and part details.
Final-sale items?
Any product-specific exclusions are shown before checkout.